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____is an analysis of statistics on birth and death rates, age structures of people and ethnic groups within a community.

Which word correctly completes the sentence?

A

Ergonomics

B

Economics

C

Psychographics

D

Demographics

A recent trend in organisation and management is the rise in 'virtual organisation' and 'virtual teamworking'.

To which of the following environmental (PEST) factors is this most directly attributed?

A

Economic

B

Socio-cultural

C

Technological

D

Political

The stationery and printing company S Co, has recently upgraded its computers and printers so that more production has become automated. Many middle managers will now be made redundant. This is known as:

A

Downsizing

B

Delayering

C

Outsourcing

In the context of 'best practice' employment protection law, in which of the following circumstances is dismissal of an employee automatically considered unfair?

A

Selection for redundancy on the basis of age

B

Misconduct

C

Marriage to an employee of a key competitor

D

Incompetence

Which of the following socio-cultural trends will have a direct impact on most business organisations?

(i) Increasing ethnic and religious diversity in populations

(ii) Falling birthrates

(iii) Focus on 'green' issues

(iv) Increase in single-member households

A

(iii) only

B

(i) and (iii) only

C

(i), (ii) and (iii) only

D

(i), (ii), (iii) and (iv)

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