Which of the following is a support activity in Porter's value chain model?

For what function in an organisation would demographic information about social class be most relevant?

Porter's five forces model identifies factors which determine the nature and strength of competition in an industry.

Which of the following is not one of the five forces identified in Porter's model?

Which of the following socio-cultural trends will have a direct impact on most business organisations?

(i) Increasing ethnic and religious diversity in populations

(ii) Falling birthrates

(iii) Focus on 'green' issues

(iv) Increase in single-member households

In the context of 'best practice' employment protection law, in which of the following circumstances is dismissal of an employee automatically considered unfair?