BCD Co is a large trading company. Steve is the administration manager

Which of the following statements about the impact of technological developments is not true?

A

Technology developments have supported corporate delayering

B

Technology developments tend to adversely affect employee relations

C

Technology developments creates risk for long-range product/market planning

D

Technology developments offer significant advantages for corporate communications

Which of the following is a support activity in Porter's value chain model?

A

Procurement

B

Operations

C

Marketing and sales

D

Inbound logistics

For what function in an organisation would demographic information about social class be most relevant?

A

Human Resources

B

Marketing

C

Purchasing

Porter's five forces model identifies factors which determine the nature and strength of competition in an industry.

Which of the following is not one of the five forces identified in Porter's model?

A

Substitute products or services

B

New entrants to the industry

C

Bargaining power of customers

D

Government regulation of the industry

Which of the following socio-cultural trends will have a direct impact on most business organisations?

(i) Increasing ethnic and religious diversity in populations

(ii) Falling birthrates

(iii) Focus on 'green' issues

(iv) Increase in single-member households

A

(iii) only

B

(i) and (iii) only

C

(i), (ii) and (iii) only

D

(i), (ii), (iii) and (iv)