题目

Which of the following socio-cultural trends will have a direct impact on most business organisations?

(i) Increasing ethnic and religious diversity in populations

(ii) Falling birthrates

(iii) Focus on 'green' issues

(iv) Increase in single-member households

A

(iii) only

B

(i) and (iii) only

C

(i), (ii) and (iii) only

D

(i), (ii), (iii) and (iv)

Rationale: Increasing diversity has an impact on HR policies in regard to equal opportunity and prevention of discrimination.

Falling birthrates creates an aging workforce and skill shortages. All organisations need to take account of environmental regulation and consumerism. An increase in single-member households will impact on some organisations: notably, those which market goods and services to this segment (eg single-serve pack sizes), but the questions said 'most' organisations.

Pitfalls: You need to think through a range of compliance, marketing and skilling issues when appraising socio-cultural factors.

多做几道

In the context of 'best practice' employment protection law, in which of the following circumstances is dismissal of an employee automatically considered unfair?

A

Selection for redundancy on the basis of age

B

Misconduct

C

Marriage to an employee of a key competitor

D

Incompetence

The stationery and printing company S Co, has recently upgraded its computers and printers so that more production has become automated. Many middle managers will now be made redundant. This is known as:

A

Downsizing

B

Delayering

C

Outsourcing

A recent trend in organisation and management is the rise in 'virtual organisation' and 'virtual teamworking'.

To which of the following environmental (PEST) factors is this most directly attributed?

A

Economic

B

Socio-cultural

C

Technological

D

Political

____is an analysis of statistics on birth and death rates, age structures of people and ethnic groups within a community.

Which word correctly completes the sentence?

A

Ergonomics

B

Economics

C

Psychographics

D

Demographics

Which of the following is not a legitimate method of influencing government policy in the interests of a business?

A

Employing lobbyists to put the organisation's case to ministers or civil servants

B

Giving lawmakers non-executive directorships

C

Offering financial incentives to public officials to use their influence on the organisation's behalf

D

Attempting to influence public opinion, to put pressure on the legislative agenda