A recent trend in organisation and management is the rise in 'virtual

____is an analysis of statistics on birth and death rates, age structures of people and ethnic groups within a community.

Which word correctly completes the sentence?

A

Ergonomics

B

Economics

C

Psychographics

D

Demographics

Which of the following is not a legitimate method of influencing government policy in the interests of a business?

A

Employing lobbyists to put the organisation's case to ministers or civil servants

B

Giving lawmakers non-executive directorships

C

Offering financial incentives to public officials to use their influence on the organisation's behalf

D

Attempting to influence public opinion, to put pressure on the legislative agenda

What is an acronym used to describe the key elements of an organisation's external environment?

A

SWOT

B

SMART

C

PEST

ADB is a business which is owned by its workers. The workers share the profits and they each have a vote on how the business is run.Which of the following best describes ADB?

A

Public sector

B

Private sector

C

Not-for-profit

D

Co-operative

Which of the following organisations would rely most heavily on value for money indicators and efficiency rather than information on performance and profitability?

A

A private accountancy college

B

A local authority

C

A small retailer